Terms, cancellation & refunds
Last updated November 14, 2026. LiftLuma is operated by Jambudi LLC, United States. Questions? use More → Message the owner in the app.
The short version
- 24 hours free for new members. We ask for a card at signup.
- After 24 hours your membership renews automatically at $5.99 every month or $60 every year (the plan you chose) until you cancel.
- Cancel online anytime in More → Membership → Manage membership. Cancel within the first 24 hours and you are not charged.
- After you cancel, you keep access until the end of the period you already paid for. We don’t charge you again.
1. Your account
You must be 18 or older. One person per account. Keep your password private, and tell us if you think someone else has used your account. You are responsible for activity on your account.
2. Free trial and automatic renewal
New members get one free trial of 24 hours. You add a payment card when you start. If you don’t cancel before the trial ends, your card is charged the price of the plan you chose: $5.99 per month, or $60 per year. A launch offer may make the first year $45 when shown at checkout. Sales tax is added where it applies.
Your membership then renews automatically at the end of each month or year, and your card is charged each time until you cancel. Before you pay, we ask you to agree to these renewal terms, and we keep a record that you agreed. For yearly memberships, we send a reminder before each renewal. If a price ever changes, we tell you by email or in the app at least 30 days before the new price applies, and you can cancel before then.
One free trial per person. We may end trials that are created to get around this rule.
3. How to cancel
Open the app and go to More → Membership → Manage membership, then choose Cancel. Your cancellation is recorded right away. You don’t need to call or write to us. If you cancel during the free trial, you won’t be charged. If you cancel later, you keep access until the end of the current paid period and are not charged again. Deleting your account also requires cancelling first, so you are never charged for an account you can’t use.
4. Refunds
Except where the law requires otherwise, payments for a period that has started are not refunded, and we don’t give partial refunds for unused time. If you think we charged you by mistake (for example a double charge, or a charge after you cancelled), contact us within 30 days. We will review it and refund any charge made in error to your original payment method.
5. Failed payments
If a renewal payment fails, our payment processor may retry it. Your access to training features may pause until the payment succeeds or you update your card in Manage membership.
6. Community posts
Members on a trial or an active membership can share workout photos and short videos (up to 30 seconds) with other signed-in members. You keep ownership of what you post. You give LiftLuma permission to store it and show it to members while it is posted. Only post content you have the right to share, and only include other people if they agree. No nudity, harassment, hate, dangerous stunts, spam or advertising. Any member can report a post: three reports hide it until we review it. We may remove posts or suspend accounts that break these rules. You can delete your posts at any time. Deleting your account deletes them too.
7. Health and safety
LiftLuma gives general fitness guidance and workout suggestions, not medical advice. Talk to a doctor before starting a new exercise program, especially if you have a health condition, an injury or are pregnant. Stop if you feel pain, dizziness or shortness of breath. Use safe technique, spotters and equipment you are trained to use. You exercise at your own risk.
8. Your data
How we handle your account, workout logs and photos is described in the privacy notice. Payments are processed by Stripe. We never see or store your full card number.
9. Changes and ending the service
We may update these terms. If a change matters, we tell you in the app or by email before it takes effect. If we ever close LiftLuma or end your membership for reasons other than a breach of these terms, we will refund the unused part of any prepaid period.
10. Limits and law
LiftLuma is provided as is. To the extent the law allows, our total liability to you is limited to the amount you paid us in the 12 months before the claim. Nothing here limits rights you have under consumer protection laws that can’t be waived. These terms are governed by the laws of the State of New Jersey, USA.